---
title: "E-mail settings"
url: "https://helpdesk.kontainer.com/article/e-mail-settings/"
type: "article"
category: ["Admin settings"]
tags: ["Admin users only", "Core feature", "DAM"]
language: "en"
published: "2025-09-01T06:12:20+00:00"
updated: "2026-01-07T10:15:23+00:00"
summary: "Customizing System E-mails in Kontainer In Kontainer, you can customize the default e-mails sent for various activities. This includes adjusting subject lines, body text, and sender information to ali…"
---

# E-mail settings

# Customizing System E-mails in Kontainer

In Kontainer, you can customize the default e-mails sent for various activities. This includes adjusting subject lines, body text, and sender information to align with your organization’s branding.

---

## Accessing E-mail Settings

1. Navigate to **Settings > Configuration > E-mail**.
2. At the top of the page, you will see options to set:

   - **Sender name**
   - **Sender e-mail address**

---

## Customizing E-mail Content

You can edit the **subject line** and **body text** for the following e-mails:

- Welcome e-mail
- Activation e-mail
- Permission update e-mail

### Multi-language Support

Use the **language picker** (upper-right corner of the page) to customize e-mail text for all available system languages.

---

## Using Your Own Domain as Sender

If you specify an e-mail address from your own domain as the sender, Kontainer will send system e-mails on behalf of your domain.

![Email settings custom domain Kontainer](https://helpdesk.kontainer.com/wp-content/uploads/2025/09/Screenshot-2025-09-01-at-07.58.17-300x168.png?v=1763368898)

**Important:** To ensure successful delivery, Kontainer must be whitelisted in your domain settings. Otherwise, e-mails may fail to send.

### Required DNS Settings

Provide the following information to your IT team:

1. **SPF Record** (add to existing)**:** `include:spf.kontainer.com`
2. **DKIM:** `kont._domainkey.yourdomain.com CNAME dkim.app.kontainer.com.`

After these records are added, Kontainer will be authorized to send system e-mails from your domain.

## Other languages

- [Deutsch](https://helpdesk.kontainer.com/de/article/e-mail-einstellungen/index.md)

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